CANCELATIONS &

RESCHEDULING 

Your appointment time is held just for you!

We do our very best to stay on time for each client.  We respect and value your time and the salons schedule. 

Due to the time sensitive nature of our industry we follow a 24 hour cancellation policy for all services with the exception of any service longer than 2 hours, which requires a 48 hour cancellation. 

 

If you are late to your appointment we will do our best to accommodate  you and the original service  booked. 

 

*If the appointment is cancelled or rescheduled after the cancellation window it is considered late, and is subject to a 50% charge of the scheduled service(s).

 

​*If the appointment is missed it is considered a No-Show and is subject to 100% charge of the scheduled service(s).

*If your hair is too short or your skin is not suitable for service your are subject to a 50% charge. 

 

Thank you for your understanding, we can't wait to meet you!! 

 

 

 

 Upon arrival, take a seat at the top of the staircase and please help yourself to a drink & sanitize before entering into the studio.

We recommend using the towelette provided before we start your appointment, which can be found in your treatment room.

 

Before, during, & after we will explain each step of the service for all new clients. No need to be nervous.  

 

**If aunt flow comes to visit, no worries, we can still accommodate the service with no problems. Please use a tampax and tuck the string. Pop an advil and you will be just fine.  

 

See the contact page for parking.

 

UPON ARRIVAL